It is Your responsibility to ensure that You are aware of the current terms and conditions in place at the BBets retail outlet and or website.BBets reserves the right to change the Terms and Conditions at any time without notice.Should any such changes materially affect Your rights, BBets will attempt to notify You of the changes to the Terms and Conditions by Email.

Whenever you visit a retail outlet and or view the BBets website, play any game or make any wager or bet, you agree to be bound by, and such actions constitute acceptance of and agreement to, the Terms and Conditions as posted on the BBets website or available in the retail outlet on request at the time of the action.Whenever you place any wager or bet, in any sports market or contingency offered by BBets , you agree to be bound by, and such an action constitutes acceptance of and agreement to, the Rules, Terms and Conditions of that market or game.The acceptance of any bonus, promotion, special offer, wager or bet settlement, or other credit to Your account constitutes acceptance of and agreement to the Rules, Terms and Conditions under which that credit was provided.

You specifically acknowledge, agree and accept that BBets is not liable for the following:· The accuracy, completeness or currency of any information services provided including without limitation, prices, runners, times, results or general statistics or any live scores, statistics and intermediate results shown on the BBets website and or retail outlet;· Acts or omissions by a third party whom you have authorized to gain access to the BBets online sports betting website on your behalf;· Any link contained, or the website or content contained, on any internet sites linked to and from the website.· IT failures which are caused by the hardware or software equipment which you are using to access the BBets online sports betting website and or retail outlet;· Any defamatory, offensive or illegal conduct of any customer or third party;· Any loss, including any loss of winnings, arising from the use, abuse or misuse of your account or any of BBets products and services, whether by you or a third party acting on your behalf;· Any loss, including loss of winnings, incurred in the sending of information to our website by you or by a third party acting on your behalf;· Any technical failures, system breakdowns, defects, delays, interruptions, manipulated or improper data transmission, loss or corruption of data, communications' lines failure, distributed denial of service attacks, or bugs or viruses or any other adverse technological consequence to betting facilities on the BBets website and or retail outlet.BBets reserves the right to close any account, whether it be a result of more than one account opened by you, or malicious use and bet placement on your behalf. BBets also reserves the right to refuse any pending bet it finds malicious.You acknowledge and agree that all trademarks, logos, domain names, database rights and all related software, including content published or used on it, is the intellectual property of BBets.

Betting rules are available on www.bbets.co.bw and in-store upon request.The terms and conditions hereof create the legal background for the relationship between the parties (i.e. BBETS and you as the customer) and shall be applied in respect of all the products, services and betting facilities that BBETS offers.The minimum stake per transaction is BWP 1.00, and all transactions may only be made in Botswana Pula.Any person 21 years or older can place a bet and or operate a BBETS betting account. Proof of identity, age and residency will be required prior to opening of any account. In order to ensure that BBETS is in a financial position to make payment of its betting obligations, BBETS has lodged financial guarantees with the Botswana gambling board and Betting Board and/or the Gambling Boards in other jurisdictions.While every effort will be made to accommodate you, BBETS reserves the right to refuse or limit any wager.No bet may be canceled, changed, or modified by you in any way once it has been received and accepted by BBETS.All winnings shall be credited to your account for online clients and for retail outlet to be collected at the BBETS retail outlet.Account balances are your responsibility and shall be checked at every opportunity.Winning bets have to be claimed within 90 days of the final settlement date. Any bets claimed after this 90-day period will not be paid out. (Only for BBETS retail outlets.)Match results will stand as per the referee's result after completion of the match. Subsequent appeals and reversals of match results by the competition organizers will not be taken into account for settlement purposes.In accordance with terms and conditions, you hereby agree not to transact the same betting transaction (so as to circumvent this rule) in another separate betting transaction (either on your own account or by utilizing the account of another person or by taking a cash bet), and should you do so, then you acknowledge that BBETS will have the right, in its sole unfettered discretion, to cancel the original and any other similar betting transactions to which you are a party, i.e., before any of the events indicated in the betting transaction have commenced, and/or during or after any of the events have commenced and/or have been completed. In such circumstances, you will only be entitled to a refund on the stake amount or the amount staked and more particularly will not be entitled to claim any amount should the whole or part of the betting transaction be successful or partially successful.

Self-exclusion is a legislated programme where a player may wish to exclude himself/herself from gambling activities. In terms of the legislation, anyone can apply for self-exclusion. An individual that is excluded from gambling activities cannot take part in any gambling activity for a period of 6 months. During this period of exclusion, an individual that is excluded is offered counselling and support through the Botswana Gambling Authority.Request for self-exclusionA request for exclusion can be obtained from the Botswana Gambling Authority and any of the gambling operators through their security departments.Non-compliance with self-exclusionIt is the responsibility of the player who requested to be excluded from participating in gambling to ensure that he or she complies with the terms of the self-exclusion. In case of non-compliance, the punter may be denied access to gambling and, in certain circumstances, may additionally face a charge of trespassing.Upliftment of the self-exclusion orderRequests for the upliftment of the self-exclusion order will only be considered once the self-exclusion order has been in force for a period of 6 months, and the player proves that he or she has attended counselling sessions with one of the Botswana Gambling Authority Treatment Professionals.Self-Exclusion SessionThe self-exclusion sessions are free to the user to register at https://selfhelp.gamblingauthority.co.bw/. Contact the Botswana Gambling Authority Toll Free Number 19777

These rules shall apply to bets on horse races, sporting events, or any lawful contingency placed with or through the bookmaker (“the Operator”).These rules do not constitute an offer by the Operator to any person to place a bet with the bookmaker and, accordingly, the Operator shall not be obliged to offer any bet type provided for in these rules at any particular race meeting or for any particular horse race, sporting event, or lawful contingency.

LOST OR MUTILATED TICKETS:No claim shall be recognized or entertained in respect of a lost or mutilated ticket unless BBETS in its internal control procedures provides otherwise.

No claim for payment of winnings or for a refund shall be admitted unless made within the period prescribed (in the relevant legislation) from the date of issue of the ticket, unless BBETS in its internal control procedures provides otherwise.Monies unclaimed within the prescribed period after the date of issue of a ticket shall be forfeited and accrue to and become the property of BBETS, subject to payment of the prescribed tax.

Subject to the provisions of these rules, payment of winnings shall commence as soon as possible after each event has been decided, results confirmed, and declared "official.”

No complaint, either in regard to the correctness of a ticket, the correctness of change, or the payment of winnings, shall be entertained unless it is made before the complainant leaves the teller/BBETS’s window.

MINORS: No bet may be made by or on behalf of a minor and no winnings shall be paid to a minor or to anyone on behalf of a minor.

BBETS or any Steward, Official, Member, Independent Authorised Contractor, Agent, or Employee shall not be liable for damages resulting from any breach of contract or any act relating in any way to fixed-odds betting for which they are responsible either directly, indirectly, vicariously or in any way, and in particular, none of the aforementioned shall be liable in damages either directly, indirectly, vicariously, or in any other way for loss, destruction, or disappearance of any original betting ticket, or for any error made by any of the aforesaid persons, except in a case of gross negligence.

No employee, whether permanent or temporary, of BBETS is entitled to participate, either directly or indirectly, in any way whatsoever in any Fixed-odds betting.

Information and details gained with regard to any type of betting transaction are strictly confidential, and no employee of BBETS may divulge such information unless in the course of duty.

ONUS ON CUSTOMER AND WAIVER OF CLAIM: The onus is on the customer to ensure that a bet slip is correctly completed and that the ticket issued corresponds with the selections requested on that bet slip or in the case of a verbal bet that such ticket issued corresponds to the bet called by the said customer or in the case of a telephone bet that the bet called back by the Operator corresponds to the bet called by the said customer. The Operator shall prominently display this requirement at all of its betting outlets.

ASSISTANCE  BY  STAFF:  Staff  who  offer  any advice  on  betting  and/or  assistance to customers in the completion of any bet slip or in the issue of any ticket in accordance with these Rules, shall not be liable for failure to comply with the requirements of such customer, nor shall any claim lie against the Operator.The Operator likewise is not bound contractually for any default or omission caused by any member of staff dealing with a custom

ACCOUNT OPENINGClient is required to provide correct information, e.g. Valid Identity Document ( National ID/Passport ), Name, Surname, Physical Address, Valid Email Address.In order to place any wager or bet at BBETS Online, you must open an account with BBETS Online.BBETS Online does not permit accounts to be opened by, or used from, customers based in certain jurisdictions where online gaming and gambling are not legal. These jurisdictions may change from time to time without notice.In order to be a client of BBETS Online, you must be 21 years of age or of the age at which gaming and gambling are legal under the law or jurisdiction that applies to you.The opening of a BBETS Online account represents and warrants to BBETS Online that:· You have made all requisite inquiries and have determined that online gaming is not prohibited in your jurisdiction,· There are no legal or other restrictions on or prohibitions against you playing at BBETS Online,· You have full legal rights to play at BBETS Online,· You will comply fully with any laws or regulations applicable to your use of BBETS Online.· You must provide the following information, which you certify to be true and accurate:· First Name and Surname· Date of Birth· Full Residential Address· Contact Email Address· Contact Telephone Number· National Identity / Passport NumberBBETS Online may request copies of documents in support of your personal information. This may take the form of, but is not exclusive to, copies of your Passport, Photo ID, Driving Licence, Utility Bill, Bank Statement or other similar documents.Failure to provide suitable documentation when requested may result in your account being suspended or closed.Your personal details (including your email address) will not be passed to any third party by BBETS Online. All account information data is held in a secure server location operated by a Licensed 3rd Party and remains confidential.BBETS  Online will send a confirmation and verification email to the email address you supply.

Existing BBETS  accounts are not permitted to open a new account with BBETS Should BBETS  believe, using its absolute and sole discretion, that you have:Registered and/or used more than one account; and/orActed in collusion with one or more other individuals through a number of different BBETS  accounts to back the same combination of selections (regardless of whether or not such bets are struck separately, at a range of different prices or on different days)In an attempt to exceed the maximum pay-out for an individual account holder across linked accounts, it reserves the right to withhold any winnings arising from such behaviour.

An open bet is a bet, other than a bet taken with a licensed Totalisator / Tote, accepted by a bookmaker on one or more contingencies, in which no fixed odds are agreed at the time the bet is placed, or a bet in respect of which the pay-out is determined after the outcome of the contingency on which such a bet is struck became known, with reference to dividends generated by a Totalisator / Tote.Notwithstanding what dividend is declared by the Botswana Totalisator / Tote, the maximum amount payable by Bbets shall be those amounts indicated in the schedules immediately indicated hereinunder and numbered and always subject to the overall daily win limit set out below.Open Wins and Open Place Limits:Irrespective of the size of the pool of the Botswana Totalisator / Tote, Bbets reserves its right to limit the odds payable on open wins and open places to a maximum of 50% over the fixed odds starting price of the horse. The payout limit will be the lesser of the pool size and the value of the stake applied at the odds limit, and always subject to the overall daily win limit.For example: if a horse has a starting price of 3/1 and pays P10 for a win on the Totalisator / Tote, and the pool size was P10,000.00, and a customer has P1,000 wins, then the payout will be limited to odds of 9/2. Should a customer have had P5,000 wins on the horse then the maximum win amount will be the pool size.Ante-Post:With the exception of starting price bets, should any selection not run for any reason other than the abandonment of the race itself:(a) An ante-post bet shall be lost and the punter shall forfeit his stake; and(b) Ante-post bets struck on other horses/contestants in the race concerned shall not be subject to any adjustment in betting odds.Where a race is abandoned, all ante-post selections that are still live or undetermined involving the race concerned shall become void and stakes refunded or credited.Should a selected horse/contestant in any leg of a multiple event bet be scratched, withdrawn or not accepted prior to the bet becoming void or being won, the bet shall be regarded as lost, notwithstanding the fact that any included race is abandoned.Stewards are empowered to reduce the numbers in a race if, at the overnight declaration stage, too many have been left in for the safety of horses and jockeys. Ante-post bets on horses compulsorily withdrawn will be void and stakes returned. Bookmakers in these circumstances are authorised to make appropriate deductions from winning bets on the race, depending on the price(s) of the withdrawn horse(s) at the time of withdrawal in accordance with the Deduction Rule. On the 'Day of the Race Prices' deductions will also apply.Carryovers:Should there be no winning tickets in respect of the pool of the Totalisator / Tote but a customer has placed a winning bet with Bbets, Bbets will pay a dividend determined by dividing the pool by the number of customers who have placed winning bets with Bbets. Bbets's maximum liability, in totality, to customers shall be limited to the total amount in the pool, and always subject to the overall daily win limit.Where a partial carryover is declared by the Totalisator / Tote on an open bet, on non-commingled pools, Bbets shall pay its winning customers based on the value of the total pool. Bbets's maximum liability shall be limited to the total pool. These dividends and payouts will be subject to the overall daily win limit.Where a partial carryover is declared by the Botswana Totalisator / Tote on an open bet on commingled pools on international races, Bbets shall pay the dividend declared by Totalisator / Tote in respect of any winning bets placed with Bbets. However, the liability shall be limited to the value of the pool paid out and NOT the value of the total pool, and always subject to the overall daily win limit.

In the event that a customer places a multiple bet, which multiple bet involves events that have different win limit impositions as detailed above, then the lowest of such daily winning limits shall apply.The terms and conditions in respect of related multiple bets, which may be found in the terms and conditions, shall still be applicable to related multiple transactions.

No Cheques will be accepted as deposits or stakes in retail outlets.Deposits into the customer’s internet betting account may be effected, into BBETS's banking accounts detailed either in cash or by way of an electronic funds transfer utilising a bank account, credit card, or debit account. All deposits must reflect the customer’s internet betting account. Should the customer fail to indicate its reference (being the relevant internet betting account number and/or reflect an incorrect internet betting account number or an internet betting account number which is illegible/cannot reasonably be determined) then BBETS  shall deposit the amount into a general holding account (in such event, BBETS shall not be liable for any damages that the customer may suffer as a result of this fact).BBETS will not top up any account unless we receive proof of payment from the bank or when the funds reflect into the BBETS bank account.Please use your ID as a reference and set up payment to be sent from your bank to accounts@bbets.co.bw.Please, when you do a manual EFT or Deposit at ATM, always let us know of the:AmountBankAnd your ID

Bbets will treat your bets and winnings as confidential and will not disclose any information in connection with your transactions to a third party unless and to the extent that it is obliged by law to do so.If you open an online account with Bbets, your username, account number, and password must be kept confidential and secret by you. All transactions where your username and password have correctly been entered will be deemed to have been placed and accepted by you and shall be for your account. It is your responsibility to advise Bbets of any changes of address or contact details.You assume all risks while playing with Bbets Online and hereby acknowledge that there is a risk that You may lose money. You acknowledge that some people have an addiction to gambling and/or other inabilities to control their gaming and wagering. Bbets Online will not in any event be liable in any way for any losses, damages or other effects of such problems or activities.You are responsible for verifying all deposits, withdrawals, and any other transactions upon Your account.Your account is solely for the purpose of gaming and gambling on the Bbets Online website, and has no other function or purpose.Whilst every effort will be made to accommodate our clients, Bbets Online reserves the right to refuse to offer and/or refuse to accept any wager or bet.Only the person named on the account may make wagers or bets or withdrawals.It is Your responsibility to ensure that the details of any wager or bet are correct. Bbets Online is not responsible should a wager or bet be placed on any event, team, match, person, game, option, outcome, or odds that You did not intend to make or made in error.You agree that you are not and will not collude with any Third Party, use unfair external factors or take part in fraudulent or criminal activities in connection with Your access to and use of the Bbets Online website.The use of any non-human system (e.g., machine or IT software or hardware) to place wagers or make bets is not allowed. If such systems are suspected, your account will be suspended immediately and may be closed. All wagers or bets placed by such a system are null and void.It is Your responsibility to notify Bbets Online if funds or winnings are credited to Your account due to human error, telecommunications error, technical malfunction (software, hardware or other), pay-out miscalculation, or other error. Any winnings achieved after the error, whether related to the error or not, will be invalid and shall be retained by or returned to dots... Online, whether You informed Bbets Online of the error or not.The minimum stake per transaction is P1.00. The maximum pay-out for all transactions is P 500,000.00 (Five Hundred Thousand Pula).All winning horse racing transactions are subject to a 6% government tax deduction. Sports transactions are not subject to any tax deduction.In order to ensure that we are in a financial position to make payment of our betting obligations, we have lodged a financial guarantee with the Botswana Gambling Authority Board.All bets must be made in the retail outlet or on the website. No bets will be accepted via fax, email, SMS, WhatsApp, and should such bets be received through such mediums, they will be classed as void, immaterial of whether they win or lose. Only bets accepted via the website or retail outlet will be regarded as valid bets and should you have any doubts as to whether an online bet is valid, you should view your “pending” bets. Once a transaction has been logged it may not be changed by the bettor in any way.All online winnings shall be credited to the winning customer’s account only. In the event that funds are credited to a customer’s account in error, dots... reserves the right to cancel any transactions resulting from the error.Bbets reserves the right to cancel any bets or correct any errors where one of our staff members has made a blatant mistake. This includes ANY price-related error, and in the event of bets being placed at an incorrect price, Bbets reserves the right to decide whether a general market average will be used or whether the bet will be cancelled.Whilst every effort is made to carry out the correct information, we do not accept responsibility for any errors or omissions that may occur.In the interest of staff and customers, all telephone calls will be recorded and these recordings will be used to settle wagering disputes. If any dispute cannot be settled satisfactorily between Bbets management and the customer, the matter shall be referred to the Botswana Gambling Authority Board..Any bets accepted in error (i.e., after the correct start time of the event or after the event has been completed) shall be declared void. Any bets after the correct start time of the event shall be declared void unless the event is covered as “In Running” or “Live Betting”. In the event of a bet being declared void, then multiples including that leg will stand with the void leg being excluded from the multiple and the outcome decided on the remaining legs of the bet.If a match is called off in running and the outcome is postponed to a later date, then Bbets's decision on whether bets should be voided or carried forward to the later date will be final. Bets shall stand on an event where the date has been changed to a later time due to an error by our staff, provided that the change of the date/time of the event is not due to a postponement (i.e., if the match was scheduled for that particular date but had to be postponed or abandoned for whatever reason). If the event is postponed for more than 24 hours, bets shall be void. In the event of a dispute where it is not known whether a match was postponed or whether our staff had made a date-related error, then dots...'s decision on whether the bets are void or whether they stand shall be final.Bbets reserves the right to cancel or modify any special or promotion offered, at any time without notice. If at any time, it is deemed by management that the spirit and intention of the promotion are violated or abused, then Bbets reserves the right to refuse the account or withdraw the bonus at their discretion. Any bonus received by a client must be turned over completely before withdrawal of such a bonus.Bets can only be accepted while the approved wagering system is operative.Bbets shall not be liable for any loss incurred by a customer due to unauthorized use of his account.Bbets reserves the right to void any or all bets made by any person or group of persons acting in an attempt to defraud Bbets Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, Bbets reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.Bbets reserves the right to close or suspend a customer’s account.Bbets reserves the right to limit any bets placed by a customer on the website.Bbets shall accept no liability for any damages or losses which are deemed to have arisen out of or in connection with Bbets's website or its content, including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or telephone lines failure, any person's misuse of the website or its content, or any errors or omissions in content.

BBETS will not accept any cheque deposits.BBETS reserves the right to claim back any funds that have been credited to a client’s account by mistake.Please note that we do not grant withdrawal requests from deposits. Withdrawals can only be done from winnings. Should you wish to withdraw from your deposit balance, a 30-day waiting period will apply as per BBETS's discretion. In the event that a customer deposits funds into his/her account with BBETS, whether by Electronic Funds Transfer, in cash, voucher or by way of debit/cheque/credit card, and the customer fails to make use of at least 50% (fifty percent) of the total funds deposited to place bets with BBETS prior to requesting a withdrawal of such funds deposited, then BBETS reserves the right to charge an administration fee of 15% (Fifteen percent) of the total funds deposited into the customer’s account with BBETS, on account of the charges incurred by BBETS in administering such funds.In the event a customer deposits funds into his/her BBETS account and is credited with a deposit bonus, BBETS reserves the right to cancel any or all withdrawal requests if the customer fails to wager at least 80% (eighty percent) of his/her real money funds at odds of 8/10 or greater.The customer hereby accepts and agrees that, if at any stage a deposit has been made to the customer's digital balance by making use of a Voucher, BBETS will not process any request for withdrawal until the full value of such Voucher has been played through in full.To participate in wagering, betting, gaming or gambling on the BBETS website, You must deposit monies into Your BBETS account and operate Your account with a positive balance.Your account with BBETS is not a bank account and therefore is not protected by any deposit or insurance system. Monies deposited in your account do not attract any interest. No credit is provided on your account.All monies deposited with BBETS are held in bank accounts on Trust for You or any person so entitled. As such, BBETS is not your banker or debtor. BBETS will act as a Trustee, and as such, You acknowledge that there is no obligation upon BBETS to repay monies to You as Your debtor.You agree that any cleared deposit balance on Your account may be used to offset any and all amounts owing to BBETS Online.You may only make a Withdrawal request for the cleared funds in Your account. Funds which have not cleared, or any bonus/promotional and other balances for which you have not fulfilled the relevant Terms and Conditions are not available for withdrawal.Unless otherwise specified, all Credit Card deposits have a minimum 30-day hold period before a Withdrawal can be made (per BBETS's discretion).You agree that BBETS may request proof of payment in the account owner's name to verify that the funds did come from the account owner's bank. Failure to provide such documents will result in the rejection of the withdrawal and also in the suspension of the account.Withdrawal requests will only be approved if the Identity information requested during the account opening process has been completed and verified to the satisfaction of BBETS.You must provide sufficient accurate information as to how any Withdrawal from Your account is to be transferred to You.Withdrawals or changes to payment details are subject to clearance by BBETS's Risk Department. This review can take up to 5 business days, at which time You will be informed via email of the payment processed date.BBETS may limit the amounts that may be withdrawn in any one day, week, or month, depending on account activity, currency and banking limits, or any other such restrictions.BBETS will make every attempt to ensure that all withdrawals are paid out in a timely fashion. Certain factors beyond the control of BBETS, including, but not limited to, limitations imposed by financial institutions, may result in withdrawals taking longer to process.Whilst BBETS will attempt to accommodate any reasonable request regarding the method and currency of the Withdrawal, this cannot be guaranteed. BBETS reserves the right to use any method of payment provision, bank draft or wire, in any currency, to fulfil the Withdrawal request.You are solely responsible for reporting Your winnings or losses at BBETS, and for paying any and all resulting taxes, if such reporting and taxes are required by Your jurisdiction’s authorities.

In the event that BBETS suspects fraudulent activity in relation to any account bet or cash bet, BBETS reserves the right to suspend the account and the processing of any and all transactions on that account until BBETS is satisfied that the transactions concerned are lawful. This applies to cash bets taken in any retail outlets. BBETS will report any fraudulent activities to the relevant authority. Persons attempting fraud may be prosecuted, and any bets fraudulently placed with BBETS will be void.

BBETS reserves the right to cancel an account for any reason whatsoever at any time without notice to the Player. Any fraud-related funds may be locked or reversed at the discretion of BBETS. BBETS reserves the right, in its unfettered discretion, to lock any accounts, void any winnings, and confiscate any account balance in the Player's Betting Account in any of the following circumstances:You have more than one account with BBETS for any reason.The name on Your account does not match the payment method used to make Deposits into or Withdrawals from Your account.If Your account shares the same banking details with another account.You provide incorrect or misleading account and/or identity information.If BBETS believes that You are not legally allowed to use the BBETS website in Your place of jurisdiction.If You allow or permit, either intentionally or unintentionally, a Third Party to access and/or use Your BBETS account.If You participate in a BBETS promotion and do not fulfil the requirements or You abuse the terms of that particular promotion.If You are found to be cheating, colluding, or otherwise engaged in unfair, fraudulent, or criminal activity on the BBETS website or any website, bookmaker, or casino offering similar gaming or gambling services, whether in association with a Third Party or not.If You make use of any system (including machines, computers, software, hardware, or any other automated system) designed specifically to gain an unfair advantage.If it is found that there are multiple accounts as only one account is allowed per person, family, household (IP) address, email address, telephone number, same payment account number (e.g., debit or credit card etc.), and shared computer, e.g., school, public library, workplace, etc.If You breach any of the representations and warranties expressed or implied in these Terms and Conditions.Abusive or offensive language will not be tolerated towards company staff. Any violation of this policy will result in a suspension of playing privileges for no less than, but not limited to 60 days, or such other action as may be required by the company to ensure compliance.If you do not use Your account for any consecutive period of 365 days, Your account will be deemed to have become inactive. Using your account is defined as placing a wager or bet on any event or game with BBETS. Once an account is deemed to be inactive, you agree that any balance is forfeit and that BBETS is entitled to close the account without notice.BBETS reserves the right to close Your account in the event that you are found to be engaging in unfair activity, which includes placing bets at blatantly incorrect prices. In the event of Your deliberately placing bets on incorrect prices, your funds will be returned to you, and your account will be closed.

You understand and acknowledge that the names, logos, and other intellectual property displayed on or associated with BBETS are the trademarks, service marks, and trade names of BBETS and that all rights associated with them are reserved. No rights to such trademarks or names, or to any other terms, graphics, text, concepts, or methodologies are granted by Your use of the BBETS website.BBETS does not allow its licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers, and members of the immediate families of each to participate in any activity of this site.You agree to hold BBETS, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents, and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities, and damages whatsoever that may arise as a result of Your:use of the BBETS websiteuse of any materials at or obtained from the BBETS websiteparticipation in any event, promotion, bonus, wager, bet, gaming, or gambling service provided by BBETSthe acceptance of any bonus, promotion, prize, wager, or bet settlement provided by BBETSuse of the BBETS hardware or softwareYou further and specifically indemnify and hold harmless BBETS, its employees, officers, directors, and any and all associated or affiliated persons or organizations against any and all costs, expenses, liabilities, and damages arising from any legal or other action either taken by You or against You arising from any and all interactions with BBETS and/or its employees, officers, directors, and any and all associated or affiliated persons or organizations.Such legal or other action shall include (but not be limited to) any legal or other action that arises as a result of the illegality of online gambling or gaming within Your legal jurisdiction.You confirm that You understand and agree that:BBETS is licensed by Botswana Gambling Authorityall and any wagering, betting, gaming, or gambling takes place in, and is subject to the laws of the Botswana Gambling AuthorityENTIRETY OF AGREEMENTThese Terms and Conditions represent the complete, final, and exclusive agreement between You and BBETS, and supersede any and all prior agreements, representations, and understandings between You and BBETS.In consideration for being permitted to participate in gaming activities provided by BBETS, you acknowledge to BBETS that You fully understand, agree to, and are willing to become a party to and shall abide by these Terms and Conditions. You agree to review the Terms and Conditions periodically to ensure that You are aware of any changes and additions.The Terms and Conditions contained herein may be modified and/or amended by BBETS posting such modification and/or amendments in the "Terms and Conditions" section of the BBETS website.You agree not to open, use, or reuse any account at BBETS, participate in or accept any bonus, promotion, special offer, wager, or bet settlement, or other credit to Your account, if You do not fully understand, agree to, and comply with these Terms and Conditions.Information in these Terms and Conditions are subject to change without notification. Should any such changes materially affect Your rights, BBETS will attempt to notify You of the changes to the Terms and Conditions by Email.

All customer offers are limited to one per person, family, household address, email address, telephone number, IP address, same payment account number (e.g. debit or credit card, etc.), and shared computer (e.g., school, public library, or workplace). We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers, as well as any proceeds earned as a result of the free bet offer. Offers only apply to customers who have opened an account online with BBETS.Where any term of the offer or promotion bonus, enhanced payments, free bets, or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, BBETS reserves the right to reclaim the bonus element of such offers and in its absolute discretion either settle bets at the correct odds, void the free bets, or void any bet funded by the deposit bonus. In addition, BBETS reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, free bet, or additional payment to cover administrative costs. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer’s identity prior to us crediting any bonus, free bet, or offer to their account.Please note that any abuse of our bonuses will lead to the immediate closure of your betting account and no refund of the deposit made.Unless stipulated, you will need to wager seven (7) times the value of the bonus before you can withdraw from your account. For example, if you deposit P500 and receive a P500 Betting Voucher, you will need to wager P3,500 (P500 x 7) before you can withdraw from your balance. If you receive a P100 Betting Voucher, you will need to wager P700 (P100 x 7) before you can withdraw from your balance.Only bets made with odds of 2.6 or greater will count towards wagering.On multiples, only bets with odds of 1.8 or greater per leg will count towards wagering.Only fully settled bets (i.e. bets that result in a win or loss) will count towards wagering.Tote Bets do not count towards the turnover clause.Betgames do not count towards the turnover clause.Free Bets apply to Online Clients and Online Deposits Only.Odd/even bets on the same market will not count towards wagering.Previous account holders are not eligible for the free bet. Anyone opening a BBETS account that has previously held an account with us that is closed does not qualify.Free Bets are limited to Single/Straight Bets only, and cannot be used in SP Bets, Multiple Bets, Tote Bets, or Lotto Bets.Free Bets cannot be used in conjunction with any other BBETS special bet/offer.Free Bet stake is not included in any returns and is non-withdrawable.If your Free Bet is a non-runner/made void, you will not be eligible for any further free bet for that promotion.If you lose the bonus funds in your bonus wallet, you should use the funds deposited to meet the bonus requirements, and the deposited funds also need to be played through before your withdrawal can be processed. The bonus requirements only expire once all bonus requirements have been met or you lose both your funds deposited and your bonus funds.BBETS reserves the right to withhold any Free Bet payment if it believes that the promotion has been abused and/or where the terms and conditions of this offer have not been fulfilled, or any irregular betting patterns are found.BBETS reserves the right to change the terms and conditions of all promotions at any time, and it is your responsibility to periodically check here for changes and updates. Our bonuses are intended for recreational players only, and BBETS may, in its sole discretion, limit the eligibility of customers to participate in any promotion. Free Bets cannot be used in conjunction with any other BBETS special bet/offer. BBETS reserves the right to revoke these offers at any time, for any reason, without prior notification.Rules regarding Match Fixing:In the event that BBETS should suspect that a specific sporting event has been manipulated (hereinafter referred to as “Match Fixing”), it shall be entitled to delay payment of all betting transactions which relate to the Match Fixing sporting event and/or a specific transaction within the sporting event.BBETS shall be entitled to delay payment of successful betting transactions arising from the Match Fixing events indicated above for a period of 6 months or for such later period if the sporting event is the subject matter of continued investigations by the relevant sporting authority and/or gambling authority.In the event that the relevant sporting authority and/or gambling authority determines the existence of Match Fixing, then the betting transaction shall be void and the stake shall be refunded.In the event that the relevant sporting authority and/or gambling authority does not determine the existence of Match Fixing within 6 months, or BBETS has not been successful in furnishing facts or evidence of Match Fixing, then the betting transaction concerned shall be payable by it.

A customer shall on no account utilize any credit amount that has been incorrectly credited to his internet betting account (e.g. the amount credited is P2000.00 whereas it should be P200.00 or where an amount is credited to the incorrect customer’s internet betting account). In the event that a customer utilizes an incorrect credit amount in his internet betting account, which does not accrue to him, BBETS shall be entitled to void all and/or any betting transactions and to claim from the customer all amounts wagered (relative to unsuccessful betting transactions concerning the use of the incorrect amount credited to the relevant internet betting account).

The customer shall be entitled to conclude a betting transaction which is multiple in nature and more particularly which involves the outcome of one or more sporting events which, if successful, results in the gross amount (the winnings and the amount staked) being carried forward to the sporting event that occurs next in time and date (commonly known as “all to comes”).The customer shall be prohibited from transacting multiple betting transaction/s (“all to comes”) where the outcome of one part of the betting transaction contributes to the outcome of another part of the betting transaction. An example of a prohibited multiple bet would be the Crusaders to win the rugby game “all to come” the Crusaders to win the rugby game by 1 point. A further example of a prohibitive multiple bet would be the Crusaders to win the rugby game “all to come” the total points of the game to exceed 20 points.The prohibition as regards “all to come” betting transaction/s shall also extend to transactions where it involves the same teams and/or the same tournament - for example, a prohibitive multiple bet would be Manchester United to win the first round of the FA Cup and to win the FA Cup.In the event that the Electronic Agent should permit a prohibited multiple bet transaction as indicated and/or for any reason whatsoever, then BBETS shall settle the bet by equally dividing the stake unit where related outcomes clash.

In order for You to understand why BBETS reserves to itself the right to change Transactions, it is necessary to again emphasise that the Computer System and/or the Electronic Agent may fail/malfunction and/or there may exist an error attributable to human error (e.g. the betting odds on a sporting event may be incorrectly typed into the Computer System/Website e.g. odds of Brazil playing Bafana Bafana, incorrectly captured, as a mistype, as 10/1 instead of 1/10) or unlawful conduct arising in the nature of hacking into the Computer System/Website and/or a third party (including an employee of BBETS) unlawfully typing incorrect betting odds into the Computer System/Website e.g. higher betting odds than those indicated in the Computer System/Website.Correction of ErrorsBBETS recognizes that whilst it takes all possible steps to prevent errors during the course of betting transactions, errors may arise as a result of computer hardware and/or computer software or human errors. Such errors may include the failure of the computer system to reject certain betting transactions e.g. related bets or betting transactions that exceed the limit impositions or reflect the incorrect odds or handicaps or have an event (other than an in-running event), open after the scheduled start time. In all these events BBETS shall be entitled to correct these errors or cancel the betting transactions. .... will endeavour to communicate with the customer with regard to any correction/cancellation, but the failure by the customer to receive such communication shall not entitle the customer to contend for the existence of a valid and binding betting transaction.BBETS reserves the right to correct any errors in odds offered by BBETS at any time by substituting the corrected odds as determined by BBETS, in its sole discretion, in respect of the event concerned, for the original BBETS price, regardless of whether or not the bet has been struck, in which event you will be deemed to have been offered and where applicable, accepted and accordingly the bet to have been struck at the corrected odds.BBETS reserves the right to correct any errors in sports betting handicaps offered by BBETS at any time by substituting the corrected sports betting handicaps as determined by BBETS, in its sole discretion in respect of the event concerned, regardless of whether or not the bet has been struck, in which event you will be deemed to have been offered and where applicable, accepted the corrected sports betting handicaps and accordingly the bet to have been struck at the corrected sports betting handicaps.If a customer should realise or suspect that BBETS’ computer system and/or its employees or agents may have made an error in accepting a betting transaction, then the customer is urged to communicate with BBETS to determine whether in fact an error has taken place and thereby avoid the potential dispute and disappointment when the betting transaction concerned has been corrected or cancelled.It must be borne in mind that the Botswana Gambling Authority has held that BBETS (and other bookmakers) may, in compliance with its terms and conditions, retrospectively void or amend bets which were erroneously accepted in conflict with the company’s terms and conditions.BBETS reserves the right to correct results where they have been previously incorrectly processed and paid. BBETS accounts which have been incorrectly credited with incorrect winnings as a result will be adjusted to reflect the corrected position or where customers are incorrectly paid in cash with incorrect winnings, then the incorrect winnings will be deducted from customers’ BBETS account, and account holders hereby authorise BBETS to do so and also waive all and any claim which they may have against BBETS for payment of any amount incorrectly credited to their accounts or incorrectly paid to them in cash.Any error in venue, time, date, team composition, identity of any competitor or result of any past event in respect of any event advertised by BBETS shall not entitle the customer to a refund of stakes or to avoid the bet concerned.CANCELLED TRANSACTIONSBBETS shall be entitled, in its sole discretion, at any time to cancel Transaction/s under the following circumstances:The sporting event concerned has already commenced and/or has been completed at the time that the Transaction/s was/were concluded (this shall not apply to “in running” sporting events); and/orThe failure by the Computer System to suspend betting and thereby ensuring that the Electronic Agent does not accept offers from You (during the period that betting should have been suspended, Transactions with You having taken place) — for example, where the Computer System and more particularly BBETS’s Internet server cannot be accessed by it as a result of the “freezing” of the Computer System and/or the satellite “feed” malfunctioning in any respect, BBETS’s intention to suspend betting in order to change the betting odds as a consequence of the happening of an event e.g. a goal having been scored, a try having been scored, a wicket having fallen, odds having been claimed, change in the jockey, horse scratching, change in the identity of the participants.The cancellation by BBETS of the entire Transaction shall only apply as regards single Transactions. Where a customer transacts multiple betting transactions in the same Transaction and when a situation of cancellation arises i.e. as regards one part of the Transaction, then only that part of the Transaction shall be cancelled and the remaining portion of the Transaction shall remain valid e.g. a multiple betting transaction is transacted where the first leg is Manchester United v/s Liverpool (which event does not take place within 48 hours of the advertised time) and the second leg is Brazil v/s Bafana Bafana i.e. in this instance the first part of the multiple will automatically cancel and the second part of the multiple will remain i.e. the multiple will in fact be reduced to a single Transaction.In the event that .... should cancel a Transaction, the amount staked by You shall be refunded to You and more particularly Your Account shall be credited with that amount.The Customer acknowledges that he/she will not be entitled to transact multiple betting transactions with BBETS where the outcome of one of the betting multiple contributes to the outcome of another i.e. should a Customer inadvertently or deliberately transacts a betting transaction which is a related contingency in a multiple bet, then the ticket shall be cancelled, and the stake refunded.

BBETS reserves the right in its sole discretion to deem any bet that does not comply with these terms and conditions as void.In the event of a void bet, the bet will be declared void ab initio and:BBETS will return all stakes on void bets placed.All winnings paid under a void bet will be forfeited and refundable to BBETS on demand by BBETS.

BBETS would like to assure all clients that any "Personal Information" submitted to us, will be treated as being Strictly Confidential (i.e.) your name and address, date of birth, payment card details, details of betting transactions and account transfers etc. BBETS strives to ensure that such "Personal Information" is treated according to the Privacy Laws of the country or countries in which we operate.You are solely responsible for the secrecy of your betting account and should make every effort to prevent the use of the personal account number by any third party, as any transactions entered into on your behalf, with or without your knowledge, shall qualify as a bona fide transaction.Transaction may only be made in BWP (Botswana Pula).In the event that you suspect that a third party may have accessed your password or username, you may at any time request that BBETS furnish you with a new password and/or username.------------------------------------------------------------------------------------------------------------------------CONFIDENTIALITY & DATA PROTECTIONAll personal information provided will be handled in compliance with applicable Data Protection laws and used solely for the purpose of addressing your complaint__________________________________________________________________________________________